Discovery
Fifteen-plus semi-structured stakeholder interviews mapped the SSL lab-operations ecosystem. Analysis produced seven themes and actionable recommendations, shared with leadership.
Research progress
Lab Operations research maps how SOC and Platform labs bring systems online, surfaces friction and inconsistency, and uses a shared 9-stage model to compare practices across sites and domains.
Three-stage journey
Fifteen-plus semi-structured stakeholder interviews mapped the SSL lab-operations ecosystem. Analysis produced seven themes and actionable recommendations, shared with leadership.
A cross-functional scoping meeting narrowed the program to the ramp-up flow. A 9-stage model and a structured questionnaire translate Discovery themes into a focused, measurable study.
Outreach to lab managers and SMEs, response collection, cross-site comparison, and synthesis. The first deep dive is ramp-up flow; more may follow.
Where we are now